Security Starts At The Front Desk In The Hospitality Industry

SSFD-4003.02.0180

93%

7%

9 minutes

2013

COURSE INFORMATION

You can assist and protect guests by knowing and understanding your duties, following proper procedures, and serving as the eyes and ears of the hotel. In this film, your hospitality service team will learn some of the important security and safety roles they may be required to fill at your hotel such as, handling guest confidentiality and proper identification, identifying suspicious activity and Human Trafficking, key control, and emergency preparedness.